My current job is at a printing company where I take care of all the typesetting, design layout, emailing files, and printing plates for the presses, all of which I love. What I don't love is dealing with irrational people in person and on the phone. I don't know why, but people's expectations are excessive and impractical.
In just the few short weeks I've been here, the flow of stupid people has been endless. I've had a lady bring in a sample business card to have printed, demanding it be done the very next day, which would be easy if we had no other customers, and speed-dry ink. She was also mad that we had moved and she had to drive out of her way to get to us. I can be influencing, but never have I unknowingly forced a potential customer to drive OUT OF THEIR WAY.
I also had a lady come in wanting a quote for printing up special labels. We gave her a quote, but she expected a proof to come with it. As nicely as possible, I explained to her that unless she was happy with the price and was placing an order, she would not get a proof because it would be time and money wasted for our company if she decided the price was too high. Oh, but the other printing companies she has worked with gave her proofs. She doesn't get it.
Another guy called in and asked me to email all his files or put them on a CD. I explained that they were in several different formats that could only be opened by certain design programs, unless I converted them all which could take quite awhile. He insisted and I've been emailing them two or three at a time. He keeps calling to bug me about it, and all I want to do is yell at him because we're not charging him for the work. Hey asshole, beggars can't be choosers.
I almost understand why people commit murder.
Subscribe to:
Post Comments (Atom)
3 comments:
Wow!! With all of that crap going on at work it's a wonder you even had time to compose and post this personal blog at 1:26pm.....during normal working hours.
Sounds like you had the same day as me...weird!
Jobs that require you to deal with the unwashed masses of the public should include some minor hazard pay as a bonus.
I can't understand how people can be SUCH ASSHOLES to someone like you who is helping them. Yeah, definitely assume that an employee had something to do with the location of the store moving, and then bitch about it, lady. SURPRISE, this one business does not exist merely to serve YOU.
Post a Comment